Utility Logo
SEWA logo
Back to Login
EnglishENexpand_more
  • العربيةAR
×Error!
Please enter a valid The entered Password does not meet the minimum security requirements. Please enter a valid password. Password shall be at least 8 characters long and must contain one capital letter, one numeric and one special character (@, #, $, %, *, !, _, -, &, +) Please enter Visa, MasterCard, Discover or American Express Card Numbers only. Weak Password Strong Password Very Strong Password Invalid Password. Show Password Hide Password The entered Username does not meet the minimum requirements. Please enter a valid Username. Username shall be at least 4 characters long and must contain alphabets, numbers and/or special characters (_, -, &, +). Please enter all the mandatory information. Service Account Number 0 not allowed. Primary Contact Number The entered Password does not meet the desired requirements.
Please enter a valid password.
Your password should comprise of Password should comprised of:
• 8-32 character
• One Lowercase Letter
• One Uppercase Letter
• Number
• Special Character like @#$%*!_-&+
• No space allowed
 one uppercase letter
Get the SEWA AppClick here
X

Start Service

  1. 1Step 1: Please select your service address type
  2. 2Step 2: Emirates ID verification
  3. 3Step 3: Customer & Premise Details
  4. 4Step 4: Customer & Premise Details
  5. 5Step 5: Review & Confirm

Type of Move In

Customer Description

Authenticate yourself by entering your Emirates ID or By using UAE Pass.

Enter Emirates ID

OR

Continue with UAE PASS

Trading License Number

Technical Evaluation ID (SEDD)

Issuing Authority

ENTER OTP

Dear User, we have sent OTP on your email address [email].

Resend OTP 10
OR
Continue with UAE PASS

Authentication Failed

You have exceeded the maximum number of verification attempts.

Click to Move In again
  • Customer Service:
  • call

      Call:   N/A

  • email

      Email:   N/A

  • Billing Enquiries:
  • call

       Call:   N/A

  • email

      Email:  

Customer Detail

tooltip

Premise Identifier

Please select and enter Meter Number or Consumer Number to identify the premise.

Premise Detail

Do you want local rate?

info

Dear Customer, In case you are already availing benefits of local rate at one of your address and wish to avail these benefits at the address you are moving in, kindly make sure to upload your updated family book and your latest marriage certificate in the next step.

Upload Documents

Emirates ID

attach_file

Emirates ID Copy(Back)

attach_file

Inspection report from Economic Department

attach_file

Meter Picture For Electric Meter

attach_file

Meter Picture For Water Meter

attach_file

Meter Picture For Water Meter

attach_file

Meter Picture For Gas

attach_file

Ownership Deed / Site Plan

attach_file

Tenancy Contract

attach_file

Trading License Document/Trade Name

attach_file

No Objection Certificate

attach_file

Family Book

attach_file

Recent Marriage Certificate

attach_file
  • Please ensure the pdf/image is clear (not blurry) complete (not cut off) and unobscured.
  • If your document consists of multiple pages, save the pages in one document (one file attachment).
  • Your document must be sent as attachment (jpg/pdf) and not exceeding 5MB.

I verify that all the information provided by me is correct and authenticate.





Premise Address

location_on

location_on

Edit
location_on

Edit
location_on

Edit
account_circle

Account Holder Information

account_circle

account_circle

call

Edit
send

Edit
account_circle

send

Edit

Premise Identifier

location_on

Edit
location_on

Edit

Attachment

send

Edit
send

Edit
send

Edit
send

Edit
send

Edit
send

Edit
send

Edit
send

Edit
send

Edit
send

Edit
send

Edit
send

Edit
send

Edit


done

Success

Thank you! We have received your request. {Email}.
event
location_on
event
June 05, 2019
event
ML_Rate_Disclaimr

Move In Request

Dear Customer, There is an existing pending request. Kindly raise a new request once the old request is closed.

Mobile verification failed

Dear User, we could not verify your mobile number, Please use UAE Pass to complete the verification process. If you still face any issue please reach out to us at {mobile number} or email us at {customer care email}.

Notification

Please start with tenancy contract attestation before applying for SEWA Move in

  • FAQs
  • Terms & Conditions
  • Privacy Policy

Version No.  10

You entered an expiration date that has already passed. Please verify and re-enter your card details. Alphabets only. Numbers only. Due to repeated wrong attempts or using insecure connection, captcha validation has failed. Please try again after some time. Invalid File Type. File extensions allowed are : pdf, jpg, jpeg

Copyright © 2025 Smart Energy Water | All rights reserved

Powered By logo
Color High Contrast Inverted High Contrast Grayscale

Privacy Policy

Disclaimer

Use this form to connect with SEWA, ask specific questions about our programs or report an outage
Zip Code does not match our record. Please check and try again
images
Please rotate your device in portrait mode

We do not support landscape mode. Please go back to portrait mode for the best experience

Please select Organization Type Dear user, We can not proceed forward as your personal details are not updated in ICA. Please make sure your Name, Nationality and Mobile Number is updated with ICA. Currently no mobile number is linked with entered Emirates ID. Please link your mobile number with Emirates ID to initate move in request. Dear customer, welcome to SEWA! To complete your registration, please use UAE PASS for a faster process and to ensure accurate data. Please enter valid Mobile Number. Please enter Trading License Please enter valid Trading License Number. Please enter Issuing Authority Please enter Emirates ID. Please enter Organisation English Name Please enter Organisation Arabic Name Please enter English Full Name. Please enter Arabic Full Name. Please select Nationality. Please enter Mobile Number. Please enter Email Address. Please enter Family Book Number. Please select City. Please select Area. Please select Premise Identifier. File Name Please upload Emirates ID Copy (Front). Please upload Emirates ID Copy (Back). Please upload Emirates ID. Please upload Inspection report from Economic Department Please upload picture of Electric Meter Please upload Meter Picture For Water Meter. Please upload Ownership Deed/Site Plan. Please upload Tenancy Contract Please upload Family Book. Please upload Trading License Document/Trade Name Please upload No Objection Certificate Please upload Recent Marrige Certificate. Please select Terms and Conditions Please agree to terms and conditions before proceeding. Please wait as upload file is in progress. Due to repeated wrong attempts or using insecure connection, captcha validation has failed. Please try again after some time. Invalid CSRF Token ML_InvalidCaptcha The attachment size exceeds the allowable limit. Please upload files up to 5 MB. There was a technical issue while processing your request. Please try after some time or contact SEWA at 600566665. English Organization Name Arabic Organization Name English Full Name Arabic Full Name Step 2: Trading License / Technical Evaluation ID verification Step 2: Emirates ID verification An undertaking signed by requestor for National Residence Special Undertaking by the Owner if he/she is staying in the premise ML_DataisNotHeader ML_DataisNotExistContent Emirates ID Please enter all the required information Dear User, we have sent OTP on your email address [email]. Please add valid characters January November March April May June July August September October November December AM PM Select Please enter name in correct format. Please enter valid Arabic Full Name. Please enter valid English Full Name. Dear User, please update your email address and mobile number from My Profile page. Nationality Incorrect Nationality found. Please contact SEWA. Dear Customer, Only UAE Nationals can move in as Agriculture Residents. Please contact SEWA in case of any discrepancy. Meter Number/Consumer Number Dear user, we were not able to validate your meter/consumer number. Please enter the correct values or contact SEWA for support. Unauthorized access We apologize for the inconvenience but the service is currently unavailable, please try again later. Please enter valid Trading License Trading License Number Dear User, your trading license number has expired. Kindly renew your license and try again. Dear User, we could not verify your mobile number, Please use UAE Pass to complete the verification process. If you still face any issue please reach out to us at 600 566665 or email us at customer.care.department@sewa.gov.ae. Please enter valid (SEDD) Technical Evaluation ID Technical Evaluation ID (SEDD) Dear User, your (SEDD) technical evaluation id has expired. Kindly renew your license and try again.